Contact Us

Horse Riding
0428 943 441
info@darkesforestranch.com.au

Agistment
0409 943 441
boarding@darkesforestranch.com.au

Saddlery
02 4294 3453
saddlery@darkesforestranch.com.au

Address
448 Darkes Forest Road,
Darkes Forest, NSW 2508

Online Enquiry

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1.   DARKES FOREST RANCH Cancellation Policy

1.1       INTRODUCTION

Darkes Forest Ranch works on a booking system in which staff and horse allocation is dependant on customer bookings. We are highly dependent on income generated by these bookings to ensure we continue to provide a home for our horses and work for our staff.

1.2       CANCELLATION POLICY

We strongly encourage cancellations 24 hours in advance. We may require payment or deposit upon booking for some sessions including mid-week and large group bookings

  • All prepaid and part paid sessions are transferrable but not refundable.
  • We can offer another day or time for your ride.
  • Saddle Club policy as follows;
    • Absentees- If your child is sick or unable to attend Saddle Club please call the office on-02 4294 3441 to arrange a 1 hour make up lesson at a time that is convenient to you.

This make up lesson will need to be booked at the time of cancelling and used within 14days of the scheduled Saddle Club date you will be absent from.

Failure to advise the office of any absence prior to (or on) the date of your scheduled Saddle Club date will forfeit any make up lessons and without refund.

  • Cancellation of enrolment- If you are wanting to cancel your child’s enrolment of saddle club at any point throughout the year, 4 weeks’ notice will need to be given prior to the students next session. Failure to do so may result in the scheduled fee to be taken without refund.